SPA ETIQUETTE
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Children’s Policy
For the safety of your children and the comfort and consideration of all salon guests, Sharmaine’s Salon does not permit children 12 and under in the salon area unless they are receiving services. Children 12 and under receiving salon services must be accompanied by an adult who is not receiving services.
Reservations
Appointments must be secured with a credit card at the time of reservation.
Cancellations
In consideration of our other clients and our technicians, we require 24 hour notice of any cancellations. Cancellations without 24 hour notice and missed appointments will be charged 100% of the scheduled service to your credit card.
Method of Payment
Sharmaine’s accepts Visa, Mastercard, American Express, personal checks and cash. All personal, in state checks, must include proper identification with two phone numbers and driver’s license number. We do not accept out of state checks and we do not give cash back on any sales.
Gratuities
Gratuity is at the discretion of the client. *Please be aware that gratuities cannot be charged to your credit card or added to checks made out to Sharmaine’s Salon.
Noise Free Environment
Please help us maintain a peaceful environment by refraining from use of a cell phone, tablet and gaming devices. If you must use your devices, please use headphones to maintain a peaceful environment.
Return Check Fee
There is a $30.00 returned check fee.
Refunds
If for any reason you are dissatisfied with your service at Sharmaine’s Salon, please notify the salon within 72 hours of the service date. Please be aware that we do not guarantee any services that are performed without a consultation or an appropriate finishing service.
Returns
All merchandise returned within 14 days with a Sharmaine’s receipt may be exchanged, or a store credit will be applied to the client’s account. All appliance, clearance, makeup and skin care items are final sale.
All prices subject to change.